Ballyclare Golf Club - Newtownabbey

Hi went there an had a good time ,but went on a Saturday night with my wife and sister in law for dinner booked in for 7pm ,slight delay in getting table ,given menu promptly and give orders for main course,but after 1 hour and half hours still had not receive them ,by this time on second drink when we were informed that there was a problem with the gas ,and they hope to have the main course coming out soon waited another half hour for it to come best thing I eat that night was the garlic potatoes after finished meal went to pay staff said sorry for the delay ,but show poor customer service by not even offer to compensate us for the delay as took two hours for three main courses,will not be back

We held a funeral tea here today 25th. Seaneen was so helpful both today and when booking. The food was excellent and the staff all very pleasant. Would definitely recommend. Thank you Seaneen and staff for looking after us so well. It was very much appreciated.

Thought the bar man was very rude but everyone else was nice and polite. Asked for ID and sighed saying he couldn’t read it

Poorest service I have eve had in a golf club. Staff spent more time talking to each other than looking after the customers. Asked twice for menus and after another 15m wait asked again for someone to take a food order. Was given a price for 4 starters as we now did not have the time to wait any longer and then was charged £7 each for salted chilli and chicken with 5 to 6 bits of chicken on each plate after being quoted £5 each and an extra £2 for the hot pot with mussels. Couldnt leave fast enough. The family opposite were having similar problems trying to get drinks ordered.

Firstl night out after lockdown, my husband and I decided to visit golf club . It used to be one of our favourite places. But have had a couple of disappointing visits. But on Wednesday 12 th Aug. we booked a table . Pleasant young girl showed us to our table,gave us a menu each . Another member of staff came for our order, I started to place my order and was very abruptly told that menu was off. I explained that was the menu given , suddenly the menu was snapped out of my hand and the member was in my face ,stating it said the menu was available until 4.30 pm. I immediately put my hand up to force her back out of my face. No social distance there. I stated that was menu given to me . I was informed the she was manageress and should know. I just wanted to disappear out of this place, but had come out to enjoy ourselves. I politely placed my order, when my meal arrived I noticed a large hair wrapped around my chips, I informed the very rude manageress, who removed the side order, and replaced it later. Wa I received 10% off my bill for the mishap. I will NEVER be back in this restaurant,and I could not recommend it either. I also noticed that the tables were being cleaned with a W5 wipe, that included the chairs and table, I would expect the furniture to be properly cleaned , oweing to the current situation.