Hyatt Place Bloomington/normal

Based on the average rating of 3.8 for the Hyatt Place Bloomington/normal, one can assume that it has satisfied the majority of its customers.

What User likes about Hyatt Place Bloomington/normal:
Facilities are clean, up-to-date and staff is positive and helpful. The hotel is in an ideal location as it's close to the university and down-town-normal. We were somewhat disappointed with the quality of the free breakfast items. But--it is a hot breakfast and had several options. Starbucks is right next door if someone wants a pastry or other coffee options. Coffee Hound is right down the street and has man offeri... View all feedback.

What Jae Butler doesn't like about Hyatt Place Bloomington/normal:
I 'd leave zero stars if I could.We reserved two types of rooms, at least a month in advance, only to be told that the room we reserved had been given away. That it 's a first come, first served type of situation.Why make a reservation, then?I contacted customer service, was told management would be in touch, but wasn 't. Throughout our stay of over a week, nobody reached out.Just now reminded them they owed us some... View all feedback.