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Contribute Feedback What User likes about The Ice:
Our food and drinks were served quickly, and the spring rolls were nice and hot. The sweet and sour sauce was a bit thicker than what I'm used to, but it was quite tasty. I was really happy with my choice of lychee rose tea with honey boba, and my daughter loved her mango yogurt tea with honey boba as well. My husband works late, so I’m curious to see how he likes his avocado smoothie—he usually orders it, so I’m sur... View all feedback.
What User doesn't like about The Ice:
We visited the ice bar twice and tried four different drinks. The service was quick, and ordering online was a breeze. They have a spacious parking lot, which is a plus. The drinks were decent, but nothing extraordinary. Unfortunately, the boba was tough and not very enjoyable. I might consider coming back if I were really craving boba and they were nearby, but I wouldn't make a special trip just for them. View all feedback.
Always loves your drinks! great customer services and all the items I have ordered so far are pretty good! keep it on:
The boba here is great! Even the fries and curly fries are pretty good as well. Service is quick as well!
First time trying Boba at this place tonight and already giving them 5 stars because their customer service was AMAZING! I ordered a coffee milk tea with boba. I honestly did not know that I could choose the level of sweetness so because I did not specify maybe they thought I wanted no sweetness. So I tasted my coffee milk tea and it was not sweet at all, and I went back to the young man at the cashier to ask for sugar or liquid sweetener. I liked the taste of the coffee milk tea and the boba was soft and sweet but not sweet enough to sweeten the drink. Immediately he told me he would remake my drink for free. I thought that was very nice and so accommodating. I have been to other places where they have actually charged me for a 2nd drink even when it was their mistake, so the fact that I got no push back and my second drink was made perfectly for free made this place a favorite in my book. The milk tea and the boba were great and I will for sure come back for other goodies.
Great local spot. Always busy but no long wait. Only down side, Not a lot of size options for cups. Always lots of youths hanging out in their cars in the parking lot when inside dining is full.
Best boba drinks in the valley. The boba is fresh. You can also adjust the sweetness. The store is very clean and friendly . Perfect for CSUN students
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