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Contribute Feedback What Sarah Young likes about Casey's:
While traveling from Lincoln, NE to Colorado, we passed through Norton and stopped at a Casey's General Store for gas and to use the bathroom. The store appeared to be recently built as Google photos had not been updated since 2018. Despite the clean bathrooms and impressive coffee machines, the staff seemed overwhelmed and not very friendly. However, they efficiently took care of us and got us on our way. Overall, i... View all feedback.
What Reta Howell doesn't like about Casey's:
I am giving this restaurant two stars solely because of the decent gas prices. If it weren't for the urgent need to use the bathroom, I would have left immediately. The facilities were incredibly filthy and looked like they hadn't been cleaned in weeks. There were dirty paper towels scattered on the floor, and the toilets, urinals, and sink were covered in grime. It was absolutely disgusting. View all feedback.
Tonight we met Jack! What a pleasant young man! There was a line, and he just seemed to appear out of nowhere, and quickly worked the line down, with a smile! When it was our turn, we picked a few scratchers out, and went to ring out, when I noticed, I actually had tickets, that were not what was showing on the dispenser! He told me no problem, and quickly went to retrieve the tickets from the back that I had wanted! I felt bad to turn around to a line behind me again, but, Jack was on it, with a smile on his face he never missed a beat! Even telling me good luck, on my way out the door!
This place is a train wreck. Came to our small town and we had high hopes? yep 2 years later 5 different GM, won?t take the time to train their new hires before throwing them to the wolves, hostile work environment and corporate keeps playing the same tune. With companies being run like this it?s no wonder the can?t retain any employees. Why even bother going in there they don?t want to stock other brands of merchandise but their in house stuff is never made. Don?t count on them having a singe sandwich in the store if your trying to get something for your lunch spend you money elsewhere
I 'm actually confused by the bad reviews. We had a great experience! Gas prices were awesome, especially using Upside. I accidentally just got a pre paid receipt only instead of a final receipt. Called back to see if there was any chance they could email or text me a photo of the final receipt because I was no longer in the area. I figured there was no way that could happen. The guy working said call back and ask for Justin tomorrow he can probably help. I called back the following day and Justin said: Sure, no problem! . He texted me a copy of my final receipt and saved me about $20 in reimbursement. Now that 's just good service!
Always nice and clean and the best cold pizza(if they have any)
Gentleman behind the counter was running two different registers at the same time to accommodate for the amount of customers while the other employees were busy with food. Pretty impressed
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