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Contribute FeedbackDespite a few positive reviews praising the outstanding service and beautifully presented food, the overall consensus for this restaurant seems to be negative. Customers reported poor service, long wait times, cold food, and mistakes with their orders. Some even mentioned unavailable dishes and improperly cooked food. While the prices were reasonable, the overall dining experience left much to be desired. With multiple complaints about various aspects of the restaurant, it seems that improvements are needed in order to provide a satisfactory experience for all patrons.
Had a g8 xmas party here excellent room with dance floor good night had from all
We made a reservation for lobster, but unfortunately, there was no lobster available. The restaurant advertises itself as a steak and lobster establishment, but they were out of part of the steak as well. The staff was friendly and accommodating, but considering the high cost of a celebrity meal, the lack of available dishes was disappointing.
When you visit Bourgee Norwich, you can expect a great steakhouse experience. The food is consistently delicious, but the presentation can sometimes be over the top. Despite this, the restaurant offers a fine dining atmosphere with generous portions of steak, excellent seafood, and tasty sides. On this visit, the service was improved, but there was a slight delay between being seated and receiving our food. The staff are attentive and courteous. If you are willing to pay the prices of a high-end steakhouse, you will definitely get your money's worth in quality food at Bourgee Norwich.
We arrived was sat at our table and drinks menu given . Ordered our drinks then ordered our food. 50 mins later was asked if placed food order and was told misplaced our order and given complimentary drinks for inconvenience and our wait. Another 20 mins went by and received our meals. Good food but small portions for my liking and price.
We eat out often in NORWICH. This was the worst experience we have had. The restaurant is dark with no atmosphere . Plastic tables with bits hanging off. Lobster speciality yet no Lobster bits starter at 7:30 ! We will not go back again.