Crumbl Cookies - Novi

What Kianna Brown likes about Crumbl Cookies:
My first visit here took longer than expected. It was crowded but I ordered ice cream on the app. After waiting 15 minutes, I grabbed a worker's attention. All they did was grab the ice cream out the freezer. It could've been a 30-second store visit. A week later, I came back and ordered ice cream again. This time, a rude worker handed me the ice cream without providing any silverware. They just walked away and didn'... View all feedback.

What Michele Hand doesn't like about Crumbl Cookies:
The cookies are good, but the staff could win an award for the rudest employees in the world. I waited over an hour for my order, which was supposed to be ready on time. When I asked why it was taking so long, one of the employees told me that others were waiting quietly and questioned why I was in a rush. To make matters worse, she canceled my order right in front of me when I expressed my frustration. She dismissed... View all feedback.