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Contribute Feedback What Everett “White Chocolate Lightning” likes about Dunkin':
I was introduced to a caramel latte tonight, by the young lady at the window. I didn't know what that was until tonight. I've cooked my whole life. This is the best flavor combination including the caramel and five sugars I have tasted in a long time. Plus the customer service was so good here. I gave her a $1.85 tip. In the tip was just for the customer service I would like to go back and give her $5 just for tellin... View all feedback.
What Mike Demicco doesn't like about Dunkin':
As someone who’s in customer service I mean this sincerely. Fire your entire staff and try again. Rude, sloppy, and inaccurate in fulfilling orders…again I am in the food and beverage industry and you have to try to be this bad. View all feedback.
As someone who’s in customer service I mean this sincerely. Fire your entire staff and try again. Rude, sloppy, and inaccurate in fulfilling orders…again I am in the food and beverage industry and you have to try to be this bad.
Check your order before leaving. They are sloppy and often forget things or get it wrong completely. Overall pretty rude workers. Also their capp machine goes down more than someone else’s milkshake machine..
The crew members at this location, are totally rude, you sit at the speaker with no one acknowledging that you're there, you get to the window and they give you attitude.. The girl at the window on Sunday morning was rude. Monday morning went inside, ordered a macchiato and Saw pre-shots sitting there as not to get the pre-shots and the they put the wrong amount of shots in my macchiato, and the person I was speaking to gave me an attitude about they weren't trained to make macchiatos that way. In that particular girl snapped at me about My drink that I paid a lot of money for ! Can somebody please train these crew members on proper expresso drink execution.
Stop here all the time to get coffee it's a hit or miss if you can get food in the
Service was very slow. Our sandwiches were supposed to be toasted, but the bread was just warmed. It was a very long wait. When our sandwiches were finally ready, they were literally thrown on the counter.