Reviews

Overall Total Score
2.5 out of 5
Average | 31 reviews

What Teri T likes about Firehouse Subs Ormond Beach:
I have a strong sensitivity to pickles , so when I ordered I stressed this to make sure no pickle was in or near my sandwich, they accidentally put a pickle next to my sandwich and I couldn't eat it. My grandson was already eating so I just asked for a refund..The manager was awesome she handled everything with a smile and was very gracious about it.. View all feedback. What Latoya Mckinley doesn't like about Firehouse Subs Ormond Beach:
The most horrible customer service they do not greet or acknowledge you when you enter they ignore you while you wait for online orders they don’t even announce the online orders you just stand there waiting then they don’t even wear hairnets which is nasty to be making sandwiches 5 people in the kitchen no one has a hair net or hat on. POOR FOOD HANDLING HORRIBLE CUSTOMER SERVICE View all feedback.

Reviews from various websites

Restaurantji
2.5 ★ from 31 reviews
Teri
20.04.2024 - 04:28

I have a strong sensitivity to pickles , so when I ordered I stressed this to make sure no pickle was in or near my sandwich, they accidentally put a pickle nex...

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Diana
20.04.2024 - 04:28

Such great customer service provided by two women working there, one sweet lady at the register, and the other young lady who is AMAZING and remembers my unique...

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Kinsley
20.04.2024 - 04:28

I came in for a doordash and right away I was already feeling better about this firehouse subs. Every firehouse sub I have been to to either oder or pick up del...

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Toya
20.04.2024 - 04:28

ALICIA, great leadership!!! Thank you for allowing me to purchase my diet coke before you all even open!!!!

Latoya
20.04.2024 - 04:28

The most horrible customer service they do not greet or acknowledge you when you enter they ignore you while you wait for online orders they don’t even announce...

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