El Pollo Loco - Oton Ka Gurha

So far, the average rating is just 2.1, so one has to assume that the El Pollo Loco is not among the best rated restaurants of its current guests.

What Dawn Wilson likes about El Pollo Loco:
Juan at the drive thru is so awesome and friendly. We were visiting from Utah and just love the stellar service. Love the food also! He suggested good things to eat, too. Never had anyone do that at a drive thru. I was totally impressed by Juan! Great employee! Keep him around! View all feedback.

What Crystal Aguilar doesn't like about El Pollo Loco:
I am so disappointed and the service was complete trash. I have 3 small children and ordered pollo bowls plain. They messed up. Asked me to park then made my order and sat it out while I was stood there. When I confronted them they acted clueless. Do better! View all feedback.