Harvey's - Owen Sound

I have a problem with Harvey's, and all other CARA restaurants, because they hire Temporary Foreign Workers and will cut costs at any chance, even if it means sacrificing quality in their hiring practices.

I doubt I will ever eat a burger from this place again. It is on the same level as McDonald's, which is disappointing.

Arrived just after 12.00PM to order lunch and went to get the soft drinks and there was no ice and the pop was warm. Proceeded to get a table and it seems all the empty tables were dirty and had not been cleaned. They did fill the ice machine up when we were almost done lunch but wouldn't you think they would do that at the end of the night when closing. The girl did come to clean some tables before we left but did not bother to wipe them off. This was my first bad experience at this restaurant , the staff was all young and maybe this has something to do with the condition of the restaurant. This is the newer location on the east side of town.

I arrived around 7.00 PM on a Friday night and stood in line for fifteen minutes just to put my take-out order in. I ordered Swiss Chalet soup (the Best,)! burger, fries, deep fried pickles, apple pie, and Apple juice- a hearty meal. After another fifteen minutes most of my food arrived, it was bagged and presented to me - all except the soup. I stood there waiting another 25 minutes until the soup arrived after constantly bugging my server who it was obvious was working his first rush hour shift. I suggested that my other food be replaced as it was ice cold by then. They replaced the fries, but that was all. For 25$ or so I expected more. The manager had been watching the entire time but did nothing to enquire why I had stood at the counter for more than 45 minutes. If the food wasn't so dogone good I wouldn't return, but alas, it is so good that I will return.

This is one of the chain which are all over this part of the world, but as fast food goes it's superior. A little slower that some of the neighbours who already have piles of burgers cooked, but each one is cooked and dressed to order.