Gong Cha (waverley St) - Palo Alto

Based on the average rating of 4.4, the Gong Cha (waverley St) is definitely worth a visit.

What User likes about Gong Cha (waverley St):
I usually stop by here on my way home from work when I'm in the mood for a treat. The service is pretty speedy and the tea is good, though they don't have the same breadth of options as other Bay Area boba places. The seating here is pretty limited, but it's in a good location to take a walk around University Ave w/ your tea. View all feedback.

What Todd J doesn't like about Gong Cha (waverley St):
Customer Service is horrible. I expected a better greeting from the staff as this tea store seems to be around the bay area. But the training in staff needs some work. My brown sugar milk tea was horrible. Tasted water down, 30% sweetener was not really 30% (not sure what they measure with) The milk portion of my drink tasted watery, not creamy like actual milk or even creamer.. Not worth it. Gong Cha, you won $5 fro... View all feedback.