Reviews

Overall Total Score
3.9 out of 5
Very good | 3572 reviews

What Audrey C likes about True Food Kitchen - Palo Alto:
Excellent healthy food, one of my favorite places to eat delicious healthy food. Service was a bit slow, getting our main dishes to us. Noise level was loud. Wish they would fix the the hollow ceiling so there's not so much echoing. Otherwise, great place to gather with friends and dine. View all feedback. What Jenn Crook doesn't like about True Food Kitchen - Palo Alto:
I ate here before and loved it. This time was a disappointment. I had a coupon for a free app so we ordered the guacamole; it was very bland. For the meal, we shared a pepperoni pizza, chicken tenders and I had a side salad. The food took forever to get to us and it was cold. We didn't send it back because we were hungry. The tenders weren't very crispy and the kale slaw was super bitter. The pizza was okay, a little... View all feedback.

Reviews from various websites

Menulist
3.6 ★ from 43 reviews
Audrey
24.11.2022 - 06:53

Heated tables in free. excellent eating. friendly service.

Jamel
24.11.2022 - 06:53

Eating was ok, but there was a guy in the open kitchen who often cried to wait staff. that's really in the way of a talk at the dining table.

Camila
01.11.2022 - 12:07

I ordered in the app and everything I ordered would appear, but no one ever said anything or asked if we wanted to drink something. we went our whole meal and w...

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Tyrese
24.11.2022 - 06:53

Tfk is my favorite since he opened. yesterday the experience underwhelming salad was moderate and server was disappointing.

Onur
20.05.2018 - 21:24

We had a party of 9 and the food and drinks were delivered promptly. Every order was correct. We had some newbies to True Foods with us and they raved about the...

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Despite some mixed reviews, the consensus on this restaurant seems to be that the food is generally good with a few standouts, such as the BBQ ribs and onion rings. However, the service appears inconsistent with complaints of long wait times, incorrect orders, and unattentive staff. The ambiance can be lacking, with loud music and uncomfortable seating arrangements reported. Some customers have also experienced issues with ordering through the app and with the overall dining experience. Overall, while there are positive aspects to the restaurant, there seems to be room for improvement in various areas.

Opentable
4.0 ★ from 3529 reviews
Sarita
22.10.2024 - 08:13

Noodles were mushy and missing the much advertised eggs. Salad was nothing but lettuce and dressing.

Connie
22.10.2024 - 08:13

Food and drinks were fabulous! Our server was super personable, and helpful. It was freezing in the restaurant!

Taylor
22.10.2024 - 08:13

Great experience. Server was great and gave wonderful recommendation’s.

Lisa
22.10.2024 - 08:13

Service uncharacteristically slow/delayed but food as magnificent as always!

Emily
22.10.2024 - 08:13

Really great menu with diverse options and food was extremely tasty. Portion sizes are a little small. Overall great experience!

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