Reviews

Overall Total Score
3.5 out of 5
Very good | 1491 reviews

What Nas o doesn't like about Dunkin':
I understand they maybe under staffed but toook way way to long to order 1 cup of coffee. They have one guy running the show on the busiest street. Amigo in there is cool but its all about convenience. View all feedback. What User likes about Dunkin':
This is the DD I usually visit in this area. The staff is always nice and my coffee usually tastes good. They fought with the cook on their breakfast items for a while, but it was definitely better recently. If you submit a complaint, the manager is good to get back to you, apologise and offers you free food in the future to create it. Also a favorable position. View all feedback.

Reviews from various websites

Google
3.8 ★ from 386 reviews
ha
16.11.2023 - 20:46

It shouldn’t take me 30+ minutes to go through the drive thru at 10 at night during a weekday. I noticed once an order is taken, the next car waits a long time...

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huma
16.11.2023 - 20:46

Very unprofessional drive up service Asked for frozen coffee to be easy on the ice was told cannot do it ......I go to the other Dunkin in Hickory hills and the...

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Ashley
16.11.2023 - 20:46

Stay the hell away from this place. Can't get an order right. Can't replace it without argument and employees are ignorant as they come. Why would I continue to...

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Siraj
16.11.2023 - 20:46

The customer service experience was quite frustrating. We patiently waited in the drive-through for about 10 minutes, but unfortunately, no one from the staff a...

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Jessica
16.11.2023 - 20:46

To the girl who was working the window this morning, your positivity made my whole day. She had like a spider tattoo behind her ear didn’t catch her name though...

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Sirved
3.3 ★ from 39 reviews
Joshua
23.01.2024 - 00:27

Ahmad is the absolute best. He?s incredibly patient and a very good listener. He also makes it fun to come to this location. He has a great sense of humor and m...

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Steve126s
23.01.2024 - 00:27

I went through a drive-thru I ordered a small coffee black got to the window he gave me a iced coffee I mentioned excuse I wanted hot coffee he had a very bad a...

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Jake
23.01.2024 - 00:27

Great service at this location but Dunkin corp changed their caramel lately and it sucks now so I can only give 4 star

adam699
23.01.2024 - 00:27

This is my regular dunkin that I visit every day. It?s my favorite. Past 3 times I visited, at about 5pm the staff tells me they are ?out of coldbrew for the da...

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Nas
23.01.2024 - 00:27

I understand they maybe under staffed but toook way way to long to order 1 cup of coffee. They have one guy running the show on the busiest street. Amigo in the...

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Menulist
4.7 ★ from 3 reviews

This is the DD I usually visit in this area. The staff is always nice and my coffee usually tastes good. They fought with the cook on their breakfast items for...

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The black man works there at night! Nice and polite. Five stars for the store because of him. May Allah bless him

Jermaine
05.05.2023 - 13:43

I have a confession... I am a Dunkin Donuts Addict!!! I love the whole menu!!! I tried all the time especially for this so delicious coconut to go refreshers th...

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Yelp
3.6 ★ from 21 reviews
John
16.11.2023 - 20:46

Not the friendliest group of staff that I've seen compared to most other Dunkin' Donuts . My biggest complaint is my order of hash browns . My small bag was bar...

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Facebook
2.3 ★ from 2 reviews
Foursquare
3.5 ★ from 22 reviews
Tripadvisor
3.4 ★ from 3 reviews
Restaurantguru
3.7 ★ from 375 reviews
INT Restaurants
3.5 ★ from 1077 reviews

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