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Contribute Feedback What Camille Miller likes about El Pollo Loco:
A rating restaurant. Plenty of parking space. I order double chicken tostada salad And it came out pretty good. Nothing to complain. No burn chicken ?and they actually fill it up the tostada?. It's a drive-thru only??. there's also curbside pickup. View all feedback.
What Gertrude Bartell doesn't like about El Pollo Loco:
Chicken still has the same big taste, but they are small pieces. Used to get the BRC Burrito that was always our favorite, but something is also smaller. fries, salsa, etc. is good. Miss, as it was prepared in the 1990s. View all feedback.
A rating restaurant. Plenty of parking space. I order double chicken tostada salad And it came out pretty good. Nothing to complain. No burn chicken ?and they actually fill it up the tostada?. It's a drive-thru only??. there's also curbside pickup.
I became sick last night after eating the salsa that was bad, old, sour or whatever. I ordered a shrimp tostada, and 2 piece breast with sides. While eating the tostada I was also eating the salsa. I could not tell it was sour at that time. When eating the wing and breast I put salsa on my floured tortia. That is when I tasted the salsa and how bad it really was to be eating it. But, I had already digested the salsa with the tostada, which camouflaged the bad taste it was awful. I woke up about 4:00am feeling nauseous. I went to throw up, nothing would come up. Now, mind you, my stomach is still hurting. Try to use the commode, it helped my stomach some. I drank some ice water and laid down. Eventually, I went back to sleep.
Food was good but the restaurant was so dirty. Bathroom, dining area all dirty. There was no clean table to eat. We asked 3 times for someone to come clean our table before our order was ready. They finally came when we were halfway done eating and had to move pick up everything and move it out of the way so he could clean. Which we didn't want to have to do and that's why we insisted on getting a table cleaned before we got our food. I'm not sure if they were having a meeting or just on break but there was a large group of employees sitting together in the dining area, they heard me complaining and none of them bothered to at least tell another employee to come clean. Definitely not going back to this one.
Chicken still has the same big taste, but they are small pieces. Used to get the BRC Burrito that was always our favorite, but something is also smaller. fries, salsa, etc. is good. Miss, as it was prepared in the 1990s.
Very good customer service I was happy with my meal nice and warm