The Pilot - Feedback

Up to this point, you have 1909 evaluations from 9 website(s) on hand. The midpoint valuation for The Pilot is 4, this indicates guests have a very high opinion of this restaurant. The Pilot restaurant has received a range of reviews from customers. One visitor was disappointed with the dreadful customer service, weird policies, and unclean exterior of the restaurant. They felt that the staff member they encountered was rude and not fit for the hospitality industry. However, another group praised the restaurant for providing a delicious takeaway roast chicken dinner with all the trimmings, cooked to perfection. They were impressed with the quality of food and service, despite not staying in the pub for a long time. Other visitors also enjoyed the food, service, and atmosphere at The Pilot, with one couple describing the lunch menu as great and reasonably priced. The wide selection of real ales and fantastic view of Cardiff were also highlighted as positives. Overall, the restaurant seems to have a mixed reputation, with some customers praising it for delicious food and good value, while others were left disappointed with the service and policies in place.