Reviews

Overall Total Score
3.9 out of 5
Very good | 888 reviews

What Yesenia Quigley likes about El Pollo Loco:
The burrito was excellent. The tortilla and everything inside was made fresh. I also ordered a thigh. It was tasty but dry. It taste as though it had been sitting on the warming tray too long. Service was timely and polite. Facilities clean and orderly, but slightly dated. View all feedback. What Yesenia Quigley doesn't like about El Pollo Loco:
About price...the girl who worked on driving through Windo could not really speak English... really hard to understand what she asked... she gave us the wrong order... was so through the lack of communication we just left....they must hire legal citizens who speak English...not go back... That's not the first. Let it happen here... If you want to make your customers happy, you have someone who can actually communicat... View all feedback.

Reviews from various websites

Menulist
2.2 ★ from 5 reviews
Yesenia
25.03.2023 - 15:45

About price...the girl who worked on driving through Windo could not really speak English... really hard to understand what she asked... she gave us the wrong o...

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Leola
25.03.2023 - 15:45

Ordering the 4 pieces meal with an additional order of flour tortillas. I would have bought Frys. Also the extra tortillas I ordered were not flour as desired....

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Terry
25.03.2023 - 15:45

If you order from here, you simply know that even if you order the same thing 3 times, you will get something different every time. Salad is the same..chips, dr...

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Trudie
25.03.2023 - 15:45

love this restaurant, but this location is especially great! The staff is top notch. Not only are they consistent on the ball, but they are happy and clearly ha...

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Desirée
25.03.2023 - 15:45

The service is always without a smile at this location. They consistently don't provide napkins or enough utensils. They leave you sitting at the window for an...

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Facebook
3.6 ★ from 26 reviews
Tripadvisor
3.4 ★ from 27 reviews
INT Restaurants
4.0 ★ from 738 reviews
Sirved
3.1 ★ from 97 reviews

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