Smashburger - Phoenix

What User likes about Smashburger:
I love Smashburger. It was my first time in this place and I was so excited to see one. I was hungry and when I saw it, I thought, SOLD! I ordered the BBQ Bacon Burger with onion strings and replaced the Patty for a black bean burger. I'm very meat-free, but I love her black bean patties! (I also kept the bacon there). It didn't disappoint! I didn't care about the Smash-Fries. The place was clean, great staff and a w... View all feedback.

What Holly H doesn't like about Smashburger:
I know we are in a delicate time of life having COVID. However, if you can't run the business up to the expectation, perhaps you shouldn't. The lint of a call ahead order is to have plenty of time to make the order. We walk in, no one was there, no line. No bags ahead of us to pick up. Clearly NOT busy! The friendliness of the staff was sorely lacking. Barley a hello. Food.... orders hamburger add bacon... NO BACON.... View all feedback.