Reviews
Visiting Sonic Drive-In on 19th Avenue/Hatcher can be hit or miss, with experiences ranging from horrible customer service to excellent interactions with enthusiastic employees. One customer described slow service and cold, disappointing food, while another praised the quick and friendly service they received. The location seems to be either fully in line with the Sonic Drive-In experience or a complete miss, depending on the individual visit. Witnessed incidents of unprofessional behavior from management at another Sonic Drive-In were contrasted with the exceptional service provided by Shane, the manager at the 19th Avenue/Hatcher location. Overall, patrons of this Sonic Drive-In appear to enjoy the quick service, hot food, and entertaining interactions, with a few bumps along the way that are quickly resolved by the attentive staff, generally, Sonic Drive-In receives a rating of 4.2 on average.
Reviews from various websites
Craving a burger after walking my two dogs and this location was the closest. Service was great and got our food quick. Kudos to the crew.
It is your typical Sonic Drive-in, good food quickly hot and ready in a hurry. The best times to go are between 2:00 and 3:00 and 5 and 8 everything is hot fres...
read moreJohn Paul did a wonderful job to take my order and bring it out! Thank you for the excellent customer service. I will definitely be back!
It was okay, except they made my order wrong. The car hops were extremely helpful and nice about the mistake and immediately took care of it. I was very impress...
read moreThey were fast and generous and got my huge order right. Didn't miss a beat. Even after she got an order like Super-Sonic Burger without onion pickles on the si...
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