Reviews

Overall Total Score
3.8 out of 5
Very good | 3453 reviews

What User doesn't like about Dunkin':
I have been going there for a while now and the customer service just keeps getting worse. Went to order at the drive thru, people were yelling so loudly inside the store that I could not hear understand the person taking my order. I asked for an extra large coffee with whole milk and 3 sugars. When I went to the window I tried to explain again what I want ed and she kept interrupting me. They ended up giving me a ho... View all feedback. What Brian H likes about Dunkin':
Typically always go through the drive thru. Usually never wait that long, however depends on what time of day you go. Staff is always friendly and there are a decent amount of places to park. View all feedback.

Reviews from various websites

Gastroranking-it
3.2 ★ from 50 reviews
Brian
07.09.2024 - 07:44

Typically always go through the drive thru. Usually never wait that long, however depends on what time of day you go. Staff is always friendly and there are a d...

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S
07.09.2024 - 07:44

The staff accurately prepared my Carmel Machiato and Smors Cold Brew with marshmallow cream and Graham cracker crumbles

Tanya
07.09.2024 - 07:44

Absolutely shocked by the attitude of the workers in the drive-thru. I ordered a coffee and I I didn’t get what I expected (sometimes it happens, I get it, this...

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Jamie
07.09.2024 - 07:44

I'm here almost every day lol. The employees are always working hard and are friendly. I appreciate their service

Alauna
07.09.2024 - 07:44

Waited in line for 40 mins which I had no problem with until I got my food

Menulist
2.8 ★ from 15 reviews
Jayden
09.02.2023 - 06:50

It is best to pre-order online and then go inside because it always has a line at the laufwerk thru. the lobby is open only to people who pick up mobile orders...

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Jayden
09.02.2023 - 19:00

Probably the worst Dunkin I 've ever been to. They keep you waiting without saying a word for 5 minuets. Then after making you wait they rudely ask what can I g...

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Joannie
09.02.2023 - 06:50

Ordered three drinks two were wrong but cup said what it was supposed to be. I completely understand mistakes happen but when calling just to see if I can get c...

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Daren
09.02.2023 - 06:50

As always disappointed dunkin donuts not when it comes to my coffee needs! I'm from ny and I'm really not used to closing business around 9 o'clock, disappointi...

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Daren
09.02.2023 - 06:50

My last few visits were through the drive thru and wrong. they were short on popular donuts and gave me false articles. they fixed me.

Sirved
3.6 ★ from 187 reviews
Kelly
23.01.2024 - 18:20

Ordered three drinks two were wrong but cup said what it was supposed to be. I completely understand mistakes happen but when calling just to see if I can get c...

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Larry
23.01.2024 - 18:20

It's best to order ahead online and then pick it up inside because there is always a line at the drive thru. The lobby is only open to people picking up mobile...

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Google
4.0 ★ from 790 reviews
Int Restaurants
3.7 ★ from 1632 reviews
Restaurantji
3.0 ★ from 151 reviews
Gastroranking-us
3.9 ★ from 693 reviews

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