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Contribute Feedback What User likes about Hard Rock Cafe Ponce:
Great service and meal quality. All personnel, from an advance phone call to reception to wait staff were excellent, amicable, and knowledgeable. We had a group including pets and there were also very accommodating to that need. The restaurant has authentic Hard Rock Cafe memorabilia, although lees than on other locations. The restaurant layout and decor don’t look like a traditional HRC but that may be due to the lo... View all feedback.
What User doesn't like about Hard Rock Cafe Ponce:
It was an aweful experience. We love the Hard Rock and the service but this was not what we expected. There was a lot of hard noise from the builders. There was no ambience. There was some (bad) music but then it stopped. The shop was sort of open because of construction. We were not able to pay cash because the register didn't work. The ladies behind the register were not nice at all. They did not even look at us. T... View all feedback.
we were here after we were a week in Puerto Rico. we just wanted one hamburger and we were not disappointed. it was great!
arrived in the restaurant, we were immediately greeted at the entrance with enthusiasm. the restaurant is located in the middle of some renovations, but the mai...
read moreIt's a nice place but if no one is playing it has a felling of emptiness. The waitress was professional and kind. The menu could be more varied I felt it short...
read moreGreat experience overall. We had a good time. Will comeback.