Reviews
A recent visit to Sonic left many customers with a bad taste in their mouths. From incorrect orders to long wait times, the lack of customer service and professionalism was evident. Some customers even experienced issues with the ice cream machines not working on a hot day. Despite these issues, there were a few positive notes, such as good burgers and exceptional service from some staff members. Overall, it seems that Sonic has some room for improvement when it comes to customer experience and consistency, Sonic Drive-In typically has an average rating of 3.4.
Reviews from various websites
very friendly but my onion rings was over cooked. They were very apologetic and give me another.
Horrible horrible service they need new management and they only have one person working to take out the food and everybody else inside ridiculous
This sonic is the wrost sloppy burgers cold fries uncooked cheese sticks and they don't deliver by order this employees are like 22 years old they mad at
the food and service were good, but that was an older website and it showed. the server did well with what was available and I really appreciate it
we went to 2 sites yesterday, trying to get shaken, and both places said their ice machine didn't work. a hot day that was very disappointed for my grandchildre...
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read moreService here is always horrible, we usually wait a minimum of 20 minutes for only drinks! We try using the app so maybe it?s quicker but it never is.
The food and service were good, but this was an older site and it showed. The servers did well with what was available and I really appreciated them
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read moreThe burgers were right, the highway was fixed. Sonic has been a long time ago, I'm sure there's enough money to fix the road completely. The service was excepti...
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