Reviews
As of now, there are 156 ratings available from 5 website(s). The mean score for Wendy's Old Fashioned Hamburgers - Santa Fe Ave is 3.5, implying that the vast majority of its guests was satisfied with its service. Customers have had a variety of negative experiences at this particular Wendy's location, with complaints ranging from long wait times and disorganized management to incorrect orders and poor quality food. Issues included being ignored by staff, receiving incomplete orders, encountering burnt food, and dealing with malfunctioning drink machines. Despite some customers receiving new orders or refunds when speaking to the manager, many still felt the overall service and quality at this location was subpar. Overall, concerns about customer service, food quality, and cleanliness make this Wendy's a less than ideal choice for a dining experience.
Reviews from various websites
I ordered a Dave’s quarter pounder and the bun was so hard that I could knock on the bun. I took it back and they made me a new one. Their soda machine was out...
read moreLying thieves . Do not patronize, maybe one day they will hire a REAL manager. Didn't give me an $8 sandwich and absolutely the rudest little liar
We checked our order and we were missing a $5 Biggie bag...the lady at the counter said are you sure...the other adult with me said we are missing fries and nug...
read moreThis visit was the best, even though we didn't go in. The food was fresh and hot off the grill. Made me happy.
the lady waiting for me was such a blessing! wendy needs more workers like her. she was an older lady! great!
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