Reviews

Overall Total Score
3.5 out of 5
Very good | 3035 reviews

What Nicole Anderson likes about Wendy's Old Fashioned Hamburgers - Santa Fe Ave:
You get five stars because of Stephanie she has great customer service skills always cleaning the tables asking customers if everything is okay. Very happy to see that after all when you're out in the dining area you're putting on a show for the customer you're showing the customer you care about their dining experience that's why you mop the floor repeatedly weather it needs to be cleaned or not it's a show for the... View all feedback. What Bibiana Testa doesn't like about Wendy's Old Fashioned Hamburgers - Santa Fe Ave:
Poor customer service if I’m being honest. As well as listening skills. Ordered grilled came home style ordered a double got a single ordered a jr bacon and got no bacon…asked a meal to be large and they only upgrade the fries???? Replaced the drink to be large but gave attitude on the rest THEY GOT WRONG! EVERYTHING WAS A MESS AND THE NIGHT MANAGER LITERALLY DID NOT CARE. So I basically wasted my money to enjoy a me... View all feedback.

Reviews from various websites

Menulist
2.8 ★ from 5 reviews
Maribel
24.11.2022 - 03:17

eating is cold the most time and the children behind the theke need more training or wendys needs to rent people who actually want to work.

Barend
24.11.2022 - 03:17

probably the worst wendys in southern colorado. the service was terrible, young woman has tipped me through the glass because she had pointed out that the drink...

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Florida
24.11.2022 - 03:17

it is one of my favourites to eat, seems really busy, the last few paints I went to eat some of there and it took a little longer than I expected, but turned ou...

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Nadir
24.11.2022 - 03:17

The party pack chicken nuggets spicy or regular is a really good deal 40 pieces for $10

Bibiana
24.11.2022 - 03:17

Poor customer service if I’m being honest. As well as listening skills. Ordered grilled came home style ordered a double got a single ordered a jr bacon and got...

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Despite a mix of positive and negative reviews, this restaurant seems to have some room for improvement. Some customers praised a particular employee named Stephanie for her excellent customer service skills, cleanliness, and care for the dining experience. On the other hand, there were complaints about rude behavior from the manager, issues with homeless individuals entering the establishment, slow service, and food quality. Overall, while some customers enjoyed their experience, others were left disappointed. It seems that there are areas that the restaurant could work on to ensure a more consistent and enjoyable dining experience for all patrons.

INT Restaurants
3.5 ★ from 2875 reviews
Berta
08.09.2023 - 14:32

It was very busy but the food came out in a reasonable amount of time. Only reason why I'm not giving five stars was because they were out of a couple of things...

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Nicole
08.09.2023 - 14:32

You get five stars because of Stephanie she has great customer service skills always cleaning the tables asking customers if everything is okay. Very happy to s...

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Clea
08.09.2023 - 14:32

In and out within a few minutes. Fast food being fast in 2022? Unheard of. Friendly staff too.

Restaurantji
3.1 ★ from 160 reviews

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