Reviews

Overall Total Score
3.3 out of 5
Good | 438 reviews

What User doesn't like about Dunkin':
the workers here do not make their order right and then blame them to order the wrong things. the personal is always rude. do not follow the procedures of the company to prepare the drinks. View all feedback. What User likes about Dunkin':
Best Dunkin in Brairwood. I've been coming to this DD for a few years and always find the food and drinks fresh. This is one of the Dunkin, where I see that the old coffee is immediately discarded and fresh coffee is served. Excellent management, e especially the manager Lipi ensures that coffee is served freshly. This is why I visit this DD, although I have another store near home. View all feedback.

Reviews from various websites

Menulist
1.6 ★ from 5 reviews

the workers here do not make their order right and then blame them to order the wrong things. the personal is always rude. do not follow the procedures of the c...

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they calculate what they want when there is something special if they don't mention it, they calculate them regular price

the service is not very well controlled. the workers didn't understand what I wanted first. bad service. and workers are disgusting

they could hear the customer orders if they don't talk so much time. we can hear them, why can they hear us? it is also not a rocket science. it should not take...

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Bagels are not fresh. They should be made fresh every morning. Unacceptable.

Restaurantji
2.9 ★ from 124 reviews
Nasir
27.07.2023 - 20:43

Clean organized and good customer service ?Food: 5/5

Topel
27.07.2023 - 20:43

I was by this location or one morning at the completing a job on my way home the line of course was busy with the early morning Rush however it wasn't quite cle...

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Ahnobi
27.07.2023 - 20:43

This DD is for expediency, not chilling. Very tiny sized and employees have orders coming at them fast because there are subways and busses that people are hurr...

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Jeffrey
27.07.2023 - 20:43

Today is March 14, 2023. Never really had any issues until today with a cold brew with no ice. It’s currently snowing right now and I want a small ice coffee so...

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Jamal
27.07.2023 - 20:43

Service during peak hours are very slow. Staff are rude. Manager is inconsiderate. Blames her staff in front of customers. Whoever owns this place need to put e...

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Sirved
3.6 ★ from 5 reviews
Maria
16.09.2023 - 07:35

Update: I rarely visit now due to a rude worker that I try to avoid, it is the man mentioned in another review who wears his mask down. He is often seen smoking...

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Gary
16.09.2023 - 07:35

Got my morning coffee ?? Bagel ???? s from this Dunkin?s located in briarwood neighborhood good thing nearby the roadside Queens Blvd surely a place to stop by...

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I have been living in the area for over 20 years. The owner of this restaurant is very selfish and should be dismissed. They are obviously short-staffed during...

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This Dunkin' Donuts in Briarwood is the best. I have been coming here for the past few years and always find the food and beverages to be fresh. This particular...

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Worst spot to buy from! Costumer service sucks and the employees always have an ugly attitude. They tend to mess up orders and won?t attempt to fix it and when...

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