Reviews

Overall Total Score
3.6 out of 5
Very good | 75 reviews

What kimberly likes about Gong Cha:
Gong Cha is definitely one of the most well-known boba chains out there. I visited this location during the BOGO promotion over the summer and found the quality to be consistent with that of other Gong Chas that I have gone to. This location has a few high tops inside and was relatively clean. Our drinks came out in less than ten minutes, but it was also empty at the time that we went. The pearl milk tea has a nice b... View all feedback. What Trinity T doesn't like about Gong Cha:
My experience at this location is usually pretty good. But this time I’m livid, I just walked out and I’m vexed at the lack of customer service I received. I got a $5 off coupon and even after showing the girl at the cash register she said she don’t know and can’t do anything about it. Okay, it’s whatever. But what ticked me off is that I asked for a cup of water with lemon for my wife who is pregnant and need to wat... View all feedback.

Reviews from various websites

Restaurantji
3.6 ★ from 75 reviews
Trinity
25.02.2024 - 19:55

My experience at this location is usually pretty good. But this time I’m livid, I just walked out and I’m vexed at the lack of customer service I received. I go...

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Lisa
25.02.2024 - 19:55

This review is not related to the drinks but to a specific cashier. I believe his name was Wei Ji. He had the worst attitude super rude, talked over you, rushed...

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Robina
25.02.2024 - 19:55

This tea specialty place seizes to amaze me. They have Halloween themed teas.Red Blood Taro tea was my favorite so red and tasted like a blend a Strawberry and...

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Lisa
25.02.2024 - 19:55

The strawberry matcha latte is disgusting! Looks nothing like their advertised photo. I thought they made a mistake until I read the label on the cup. It was su...

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Joseph
25.02.2024 - 19:55

Public restrooms are for customer use only. I use a $1 off Veteran's Day on any hot drink. Near Wollaston station.

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