Reviews
What jennifer baxter doesn't like about Potbelly:
The food deserves 4 stars as it always seems to be fresh and tasty. The issue is with the staff who are rather rude and blame any mistakes in your order on you, rather than just politely solving it with a simple comment such as “I’m not sure what happened, and I’m sorry that you got the wrong sandwich/drink/whatever. I’d be happy to remake it for you if you come back in.” Instead, expect rudeness, arguments, and havi... View all feedback. What fuentez jose likes about Potbelly:
HelloI went to eat at this place about two weeks ago, February 2 to be exact, in the afternoon, nice place, I was delighted, good service from the manager Adolfo and a lady, a very friendly gentleman, they are olderExcellent service View all feedback.
Reviews from various websites
I was the only customer in there, placed a standard order, and it was made wrong. Took it back and they remade it.. wrong again.. went back and asked for the co...
read moreI just did an online order. And this Potbelly store on SunsetHill Reston messed up my order again. This is like the 3rd time I got short changed. I ordered Chic...
read moreThis location is always clean and very inviting. Both Adolfo and Bethy are always smiling and very kind. Their recommendations have never gone wrong. This team...
read moreThe food deserves 4 stars as it always seems to be fresh and tasty. The issue is with the staff who are rather rude and blame any mistakes in your order on you,...
read moreMy family and I went to get dinner and had the kindest and most personable time. Great service and ofc, great food. All thanks to Adolfo and Norma
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