Reviews

Overall Total Score
4.2 out of 5
Impressive | 645 reviews

What TribalVal doesn't like about Caffe Nero:
We visited Cafe Nero, Richmond at about 10:00 in the morning on Monday 13 May. At this peak hour, there was one trainee barista behind the counter. It took far too long to finish the wrong order. The toilets were foul and filthy, and have always been but have been increasingly worse. Compared to other cafe Neros, Richmond is by far the dirtiest and shocking, given that food and drink are prepared on the premises. The... View all feedback. What HullPhil likes about Caffe Nero:
One morning, I decided to drop by this restaurant for a coffee and sausage sandwich. I was impressed by the spacious layout and the comfortable seating. The staff was really friendly and I found the atmosphere to be quite pleasant. I thought this Cafe Nero was really lovely. View all feedback.

Reviews from various websites

GastroRanking-IT
3.0 ★ from 5 reviews
Meeri66
16.09.2024 - 16:41

Nice spacious Caffe Nero, and only one in the Richmond area as far as I know, seemingly frequented mostly by couples and older ladies with dogs. Did have an Ita...

read more
Forward
16.09.2024 - 16:41

On my last two visits to this cafe, whilst the service is always good, the toilet facilities leave much to be desired. It is clear that a regime of regular chec...

read more
Glorioso22
16.09.2024 - 16:41

Usually dirty , unfriendly staff whom are clearly short staffed and n need of assistance . Tables are constantly left grubby and unclean .

lucinda242015
16.09.2024 - 16:41

Came here for a light lunch, the soup and the wrap were nice. the place did look a bit unclean but otherwise fine. We sat outside as it was lovely.

MJH1
16.09.2024 - 16:41

At twickenham for the rugby Walked to Richmond to get the district line back into town Freezing!! Popped into cafe Nero for a toilet break and a brew to warm up...

read more

Overall, Caffe Nero in Richmond offers a nice atmosphere with friendly staff serving good coffee and pastries. While the café can get busy and service might be slow at times, the spacious layout and availability of power plugs make it a great spot for visitors to relax. Some customers noted the need for better upkeep of cleanliness and overall appearance, suggesting a refurbishment may be in order. Even with these minor issues, regulars still find it a comfortable place to enjoy a cup of coffee and a sweet treat.

Tripadvisor
3.6 ★ from 25 reviews
Freya
25.10.2023 - 11:44

We went to this restaurant for coffee and, despite the tables being far apart, no cleaning was done during our visit. One of the customer toilets was also out o...

read more
HullPhil
25.10.2023 - 11:44

One morning, I decided to drop by this restaurant for a coffee and sausage sandwich. I was impressed by the spacious layout and the comfortable seating. The sta...

read more
Nuril
25.10.2023 - 11:44

It's nice. I dont know anything else to say. It's nice. I dont know anything else to say. It's nice. I dont know anything else to say. It's nice. I dont know an...

read more
sixtenacre
25.10.2023 - 11:44

This restaurant review is stating that the coffee shop is large and inviting with comfortable seating. They serve high quality coffee and delicious pastries. Th...

read more
Christian
25.10.2023 - 11:44

but slow in clearing tables, so often place looks pretty untidy, lots of workers and students sucking up the wifi but makes for a nice atmosphere, just needs to...

read more
Menulist
4.8 ★ from 5 reviews
Kirsty
20.12.2022 - 17:05

today caffeine nero in richmond was a great experience. they have friendly employees who were prompt and efficient with their customer service. I ordered a cara...

read more
Natalia
20.12.2022 - 17:05

the customer service is the best in london. whole team is very helpful and simply amazing. they also make excellent coffee. the load is clean and tidy.

ნიკოლოზი
20.12.2022 - 17:05

beautiful hold for coffee and mint cake. beautiful caffe, staff very friendly and helpful, very efficient and all very clean, drinks and mint cake were beautifu...

read more
Damien
20.12.2022 - 17:05

this place is beautiful with great coffee and eat! the personal is beautiful, especially virginia so friendly and accommodating - always ensures that people are...

read more
Zoe
20.12.2022 - 17:05

Tazmin at this branch was lovely and patient! Smiling and approachable. I had a few vouchers to redeem but didn't know which ones were redeemed already. She kin...

read more
Facebook
5.0 ★ from 4 reviews
Foursquare
3.0 ★ from 47 reviews
Google
4.2 ★ from 533 reviews
Restaurantguru
4.3 ★ from 554 reviews
Yelp
4.1 ★ from 1 reviews
GastroRanking-UK
3.5 ★ from 24 reviews
INT Restaurants
4.2 ★ from 596 reviews

Good Rated Restaurants near Richmond Upon Thames

4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Richmond Upon Thames, 16 Hill Rise, TW10 6UQ, Richmond Upon Thames, United Kingdom
"Very friendly staff and fantastic food. So please I popped in."
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Richmond Upon Thames, Station Road, Richmond Upon Thames, United Kingdom
"Amazing food, wonderful ambiance, and the head waiter Ruman is always friendly and attentive. Mr. Patel greets guests warmly and Zak provides fantasti..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Richmond Upon Thames, Broad Street, 52, TW11 8QY, Richmond Upon Thames, United Kingdom
"What a little jewel of a place. we spent the weekend visiting teddington breakfast here both tomorrow. the staff are so delightful, friendly and frien..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Richmond Upon Thames, East Sheen 109 Sheen Lane, SW14 8AE, Richmond Upon Thames, United Kingdom
"Great food, great service, great atmosphere, great night."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: London (near Richmond Upon Thames), 4 Sydney St, London, SW36PP, United Kingdom
"The food was delicious and the service was welcoming and prompt."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: London (near Richmond Upon Thames), Somerset House, New Wing Lancaster Place London, WC2R 1LA, WC2E 7EN, United Kingdom
"Delicious seasonal food! great decoration! fantastic staff"
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Croydon (near Richmond Upon Thames), 107 Sanderstead Road, CR2 0PJ, Croydon, United Kingdom
"Coffee was and so was the pastry! Will go back again"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: HOUNSLOW (near Richmond Upon Thames), 1 Parkfield Parade, HOUNSLOW, United Kingdom
"Best noodles I had Food: 5 Service: 5 Atmosphere: 5"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Sutton (near Richmond Upon Thames), 26 Green Wrythe Lane, SM5 2DW, Sutton, United Kingdom
"Good value Fish and Chips Food: 4 Service: 4 Atmosphere: 4"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Ealing (near Richmond Upon Thames), 60B Boston Road, W7 3TR, Ealing, United Kingdom
"Great night, fab food fantastic film. highly recommend"