Reviews

Overall Total Score
3.9 out of 5
Very good | 497 reviews

What saintlysinner doesn't like about Paul Richmond:
I was in the area one evening and saw that this place was open, I absolutely love their chocolate and almond Croissants. So I thought I'd purchase a couple for my partner and I. Unfortunately they had ran out. However the kind man behind the counter said he'll bake me some if I waited ten minutes... Result. I was touched by this level of service and having indulged in the chocolatey goodness I was even more grateful.... View all feedback. What saintlysinner likes about Paul Richmond:
I purchased a bag through too good to go, definitely one of the better ones and good value for money. They even ask if I had any allergies and packed my bag accordingly. Lots of food which even I had to share. I love Paul's anyway but with their fight against food waste I love them even more! View all feedback.

Reviews from various websites

GastroRanking-IT
2.6 ★ from 5 reviews
Japji
07.08.2024 - 09:53

The staff looks uninterested. The coffee and food was great. The communication is bad. I ordered a normal croissant and he gave me a different one.

Helen
07.08.2024 - 09:53

Got a couple of tomato and mozzarella baguettes with olive bread for my son and me to eat on our way around Kew Gardens. We both agreed, they were truly delicio...

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Andrew
07.08.2024 - 09:53

Stopped for a coffee and sandwich before a train. Sandwich stale. Bread to tough to cut even after I asked for a knife. Coffee weak and tasted as if stale groun...

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Martin
07.08.2024 - 09:53

Visited Paul at Richmond on March 20th 2022. They make disgusting 'hot chocolate ' that is the Italian style molten chocolate calorie bomb. We wanted regular ho...

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francescarF9329HP
07.08.2024 - 09:53

Nice coffee, nice cake but a bit expensive . The place is clean as could expected in all Paul place.

Paul's Patisserie in Richmond offers a delightful array of pastries, cakes, and drinks, with exceptional service and presentation. While some customers experienced issues with the quality of certain items, such as the Fraisier cake and hot chocolate, many praised the delightful treats available. Whether it's the chocolate and almond croissants, pistachio macarons, Nöel special sandwich, or olive bread baguettes, there's something for everyone to enjoy. With a strong commitment to fighting food waste and even offering discounts to NHS staff, Paul's Patisserie is a charming spot worth a visit for a tasty treat or a quick stop.

Top-rated
1.6 ★ from 5 reviews
Jam
11.11.2023 - 18:42

Bought a 'Fraisier cake ' from the shop in Richmond on Monday afternoon for Tuesday midday, for a birthday party. The sponge turned out to be dry and the cream...

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Palmtree
11.11.2023 - 18:42

Customer service zero .3 members of staff 3 customers yet the lady couldn't bring our toasted sandwich to the table but managed to walk and tell us it was ready...

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elaine
11.11.2023 - 18:42

Had a strawberry tart. Tasteless and the base could have been used to re surface the road. Very over priced!

Sasho
11.11.2023 - 18:42

Almost every morning I’ve been visiting our neighbors “Paul’s Bakery” and I’ve discovered that here and there they would manage to sell me old (knowing by dried...

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Steph
11.11.2023 - 18:42

Did a first too good to go, ambience seemed relaxed, nice team member on shift, fantastic selection of food, bar 2 stale breads .. Still worth it.

Tripadvisor
3.6 ★ from 90 reviews
GastroRanking-UK
3.5 ★ from 83 reviews

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