Reviews
As of now, there are 1223 reviews available from 7 website(s). The mean score for Starbucks is 3.8, implying that the vast majority of its guests was satisfied with its service.
Reviews from various websites
Staff were great…place was dirty tired…Starbucks so need to refurb this venue…toilets were filthy and needed to be cleaned.
Dreadful experience. Very unfriendly staff. After ordering was told that could only pay with contactless card unless I wanted to tell my pin to the cashier for...
read moreOur pastries were dry, not fresh. Coffees were rushed and slopped when made so they overspilt on the sides of the mugs. Floors were sticky. Hand drier in toilet...
read moreIt was busy the evening we called in for a drink and snack before visiting Kew. When we arrived there was only one member of staff and she was struggling to cop...
read moreI am confused by the bad reviews... I visited for a take away cappuccino. The staff were friendly, and the service was prompt. I would definitely return.
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read moretake coffee
I'm confused with the bad reviews. I visited for a take-off capuccino. the personal was friendly and the service was prompt. I would definitely return.
Bad management
Manager of the store has been missing for months. Machines broken, dishwasher broken and staff overworked. Same staff everyday are miserable. No blonde roast. C...
read moreStaff could be more friendly
Needed a quick coffee when we came from the Tube. The all Eastern European staff could be a little bit more friendly, perhaps smile.
Dated decor, dirty tables, and the coffee is not nice
I am not a fan of Starbucks generally but this one is convenient for meeting at Kew Gardens station. We had to clear and wipe our own table which is not a great...
read moreEarly coffees
Walked out from our hotel.stopped here once we had been for our walk. Staff friendly,cappuccinos good.
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