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Contribute Feedback What User likes about P.f. Chang's Rochester Hills:
the service was really bad. the server was new and not trained at all. we were three of us for the business meeting, and he didn't take the drink order from one of us. he also has a false court for one of my customers. it was not only disappointing, but also embarrassing. eating was great as usual. please train this server. I don't think it was his fault, but he should have been well trained. Thank you. View all feedback.
What User doesn't like about P.f. Chang's Rochester Hills:
the employees don't seem well trained. from the reception to the servers. the restaurant was nit busy, probably less than 25% of the tables in the insert, but server were not on the dingen. View all feedback.
Service was really bad. The server was new and not trained at all. We were three of us for the business meeting and he did not take the drinks order from one of us. He also got us a wrong dish for one of my clients. It was not only disappointing but was embarrassing also. Food was great like always. Please train this server. I don’t think it was his fault but he should have been trained well. Thanks much.
The music was so loud you have to scream for others to hear you. Our waiter couldn’t hear us. We asked multiple times they have the music turned down. All you could hear was everybody’s voices throughout the restaurant because everyone was so loud talking because no one could hear each other. The food was OK lack flavor. Won’t go again
The wait staff was very short with us and did nothing to make us feel welcomed. She was not pleasant either could be she was having a bad night but we felt it. The food was not served together and several items were forgotten. There was a 30 min delay from the first person to be served to the rest of our party. The food was good but we will do take out next time
The restaurant staff and kitchen was completely overwhelmed with carry out order promotion that swamped the kitchen and food was taking 1.5 hours to come out. I never received my entrée and the appetizer arrived at the end before I cancelled the rest of our meal. Terrible evening.
My husband and I had wonderful service at the bar this past Saturday night! Skylar and the other bartender did such a great job handling the chaos of a busy night. We had a little snafu with an appetizer and they were quick to remedy it. I just wanted to praise the staff on their amazing and courteous service