Reviews


To date you have access to 6745 ratings from 8 website(s). The median rating for Lilac City Grille is 4, signifying that guests have a very high opinion of this restaurant.

Overall Total Score
4 out of 5
Impressive | 6745 reviews

What User doesn't like about Lilac City Grille:
long wait for tasteless eating and fish came cold. the staff was busy talking to each other and friends or masters at the bar, instead of serving and taking care of customers. not the drive or the money worth not mentioning lack of parking despite much above the road. not worth going to the inner city of Rochester. will not be back. local dives and not on good wise. View all feedback. What User likes about Lilac City Grille:
lilac city is one of our three top places to eat all the food! if they like fish, the fresh bruschetta haddock is incredibly good and almost too much for a person to eat. every waiting personal member we've ever had was pleasant, super friendly, helpful and about it was lately the kitchen was slower than in past, but don't give them (or the guilt of the waiter) each of us loves the whole menu, friends we recommended... View all feedback.

Reviews from various websites

Restaurantji
3.6 ★ from 299 reviews
jessica
19.08.2024 - 12:13

This used to be my favorite place, went there today food was not cooked to order, said I would just take it home and cook it more. The waiter was extremely rude...

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Natalie
19.08.2024 - 12:13

This place was always a favorite go to but the last few times the service has been awful, rude and condescending. Both plates weren't cooked the way we ordered...

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Sherri
19.08.2024 - 12:13

Thank you Heather.. My dinner party of 17 had a great time. All enjoyed their meals and drinks. Elizabeth our waitress, was excellent. Outstanding and very plea...

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John
19.08.2024 - 12:13

OK. Bar is fairly small. Bartender was very good. Maybe excessively dark at bar. Burger was overcooked and nothing I'd order again. It was just ok but would try...

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Gabriel
19.08.2024 - 12:13

Wheelchair accessibility: There are 4 steps to get in

Despite some mixed reviews, the restaurant seems to offer a range of dishes that cater to all tastes. Some customers experienced subpar service, while others were satisfied with their overall dining experience. The portion sizes were generous, and the food quality exceeded expectations for many. To some, the staff went above and beyond to ensure a pleasant visit, including accommodating food allergies. While service quality varied, the establishment appears to have potential for improvement to retain its loyal customer base. Overall, the varied experiences highlight the importance of consistent service and food quality for maintaining customer satisfaction.

Menulist
4.0 ★ from 5 reviews
Kristin
27.09.2018 - 20:24

they hit this point on the future today. work personally in customer service at the weekend: Mondays are my Saturdays. what a great sound. the staff keeps the k...

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Magnolia
13.07.2022 - 13:27

Terrible service, ok food. Would have liked to get my whole order, would have liked to have a drink while I was eating. Would have liked to not be ignored while...

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Jack
29.05.2021 - 21:28

Just had dinner here last night, there were 6 of us and we were all very pleased with our food! Steak tips are huge as is the salad, but great quality and taste...

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Aliyah
27.04.2018 - 17:55

Big portion size, plenty of space inside whether upstairs or downstairs. It was busy downstairs and we were the only party up top. Lunch was very good, food cam...

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Maxie
13.07.2022 - 13:27

I brought my 2 daughters to eat dinner last night, my baby is 14 months old and often gets over excited and is very vocal when she is. Not only was the good ama...

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Google
2.2 ★ from 5 reviews
Emily
27.02.2024 - 05:24

I go here all the time with my boyfriend, we usually get the potato skins as an app which are sooo good. Their burgers are amazing along with their fries/onion...

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Bruce
27.02.2024 - 05:24

We were traveling and stopped to eat and had a very impressive dinner we will go back.

David
27.02.2024 - 05:24

We enjoy eating at the LCG they have a menu that has something for everyone, the food is good, the staff is great, check out the bar good drinks fun place to re...

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Jessica
27.02.2024 - 05:24

Had some issues with a couple of orders, but the customer service was excellent and was overall a good experience. Usually, the food is not an issue, and this i...

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Katherine
27.02.2024 - 05:24

Service slow... burger wasn't how it was described and kinda dry.

Menupix
4.3 ★ from 15 reviews
Polina
16.10.2024 - 09:47

The food and service at this restaurant are fantastic!

Danielle
16.10.2024 - 09:47

The restaurant has a fantastic ambiance and offers a wide variety of dishes that keep me returning every week. The staff is always friendly and attentive, ensur...

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Sirved
4.3 ★ from 371 reviews
HeyRestaurants
4.0 ★ from 6060 reviews

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