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Contribute Feedback What Brian Nordin likes about Health Foods Of Rochester:
This is a great place to go for a combination of sushi and Thai dishes. Portions are really big and everything we had tasted great. The service was super attentive without being pushy or rude. Don't let the exterior ambiance fool you there are great meals waiting on the inside! View all feedback.
I have ordered takeout from this restaurant over 20 times. The basil fried rice is a perfect 10 out of 10 and the chicken pad Thai is also a 10 out of 10. However, tonight I decided to try the honey chicken for the first time and I was extremely disappointed. The dish consisted of 17 pieces of chicken drowned in a red sauce with carrot sticks and pineapple chunks, resembling chicken soup. It had a strong artificial taste of honey and Red40 dye. I called the restaurant to provide some feedback and requested to speak to a supervisor or manager. When I shared my positive and negative feedback, they simply replied with "go ahead". They defended the excessive sauce by saying that their customers prefer it that way and implied that it may be different from what I am used to. I expressed that they could either take the feedback or ignore it, to which they replied with a simple "okay thank you" and ended the call. This lack of concern for customer satisfaction showcases a disappointing level of customer service.
The food at this restaurant is decent, with an average taste. There are many other Thai restaurants in the area, and I have had better experiences at other Thai places.
I always order the mild mixed vegetables curry and it's always delicious at this restaurant. Today I tried the vegetable pad Thai but was disappointed by the small portion of vegetables. However, I will continue to dine here because the food is tasty and the staff are friendly.
I found the Dr. Christopher's Knit Bone Salve with Comfrey at this restaurant and it immediately helped alleviate the pain in my leg. I highly recommend it for healing and pain relief in joints.
I purchased prebiotic yogurt from this restaurant and was disappointed to find that it was not sealed properly and potentially expired.