Reviews

Overall Total Score
3.5 out of 5
Very good | 2878 reviews

What Nayara Lovato likes about Wendy's Restaurant:
Big burgers pay only more attention to the customers cuz I ordered extra mayo and I have only received mail and mustard and ketchup on one side of the burgers, other than these big burgers View all feedback. What Nigel Berge doesn't like about Wendy's Restaurant:
From the moment we entered, we were ignored and when we approached the counter, the employees seem to be more interested in their own conversations than to help us. It seems to be an attitude that their work would be great if customers would stop interrupting their private life! The food was good, but definitely not up to Wendy's standards. View all feedback.

Reviews from various websites

Menulist
3.6 ★ from 5 reviews
Alphonse
09.12.2017 - 09:29

This Wendy's is fairly new & off the beaten path of downtown Chattanooga but worth a stop! Friendly service, fresh food & quick delivery of food.

Alexia
13.02.2023 - 18:23

Service with a smile is hard to find anywhere. But my last trip to wendy's there must have been something in the air 90% of the staff had smiles on there face t...

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Keira
13.02.2023 - 18:23

If you're going to have the lobby closed then at least have the decency to put a sign on the door people can see before they park their car and get out and walk...

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Claudie
13.02.2023 - 18:23

I had to have a spicy chicken sandwich yall, with the red hot quickness... and a big bacon deluxe, and a large fry.. they legit have strawberry soda on tap, I'm...

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Alphonse
13.02.2023 - 18:23

I had to have a spicy chicken sandwich yall, with the red hot quickness... and a big bacon deluxe, and a large fry.. they legit have strawberry soda on tap, I'm...

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Upon entering the restaurant, customers have noted feeling ignored and unattended to by the employees, who seemed more engrossed in their own conversations than in providing service. Some described feeling unwelcome by the staff's behavior. Despite some mentioning good food, it fell short of their expectations for a restaurant like Wendy's. Reviews highlighted issues with service, incorrect orders, and cold, dry food. However, there were also positive experiences where customers praised the staff for being friendly, professional, and efficient, making their dining experience pleasant and satisfying. It seems that while some areas may need improvement, there are employees who excel in customer service, ensuring a positive visit to this particular Wendy's location.

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