Paul Bakery - Roissy-en-France

The new system is a absolute s everyone takes so long to make his order at the counter! And then it takes 4 times to do the payment cause the first tries are not accepted! Even more the People working there are lazy and unfriendly

I took a chance on ordering a pre made sandwich and watched painfully as 4 workers behind the counter handled things. The non French speakers ahead of me had a rough time ordering, English could not have been their 1st language either and it took a long time. The baker moved from front to back of the house, and the assistant placed items on shelves that were almost full while the sales girl struggled with one customer at a time and the cashier awaited to ring up orders. Wouldn't things go faster if 3 of them could take turns taking orders then ringing them up? Would you expect in an airport gloved pastry shop workers to wear possibly face masks or hair nets? I am an airline professional and speak fluent French and wear a mask throughout the airport as well as my service on the plane. I ordered in French while wearing full uniform and badge, and was denied a discount as the color of my badge was not a Charles De Gaulle airport red one. Not extending a courtesy airline discount is a bad policy and I will make every effort not to come stop by again. Furthermore, I know better not to order coffee chez Paul in France as it is never right,

I've bought a box of macarons,to give as a present,I had to do a long cue, when I've tasted with the present receiver we have been disappointed, it were expired 3 days before I've bought it Be careful

L'accueil n'est vraiment pas le point fort de ce restaurant, on a l'impression de déranger ou d'agacer . De plus, les portions sont petites comparé aux autres restaurant de la même enseigne.

L expression dit vite fait bien fait, ici c est tout le contraire.On dirait que le restaurant est une version test de la chaine tellement c est pitoyable entre le service lent, mais lent, les plats du menu indisponibles, une qualité bien basique.Bref la marge de progression est large.Au service, les gens sont devoués surtout Nasser, mais on sent bien que la partie resto n est pas au point, probleme de formation.