Jersey Mike's Subs - Rome

Order a club and pickles and mustard and banana peppers didn?t have the bacon or banana peppers bread was hard made a online order called and told them my problem over the phone she was kinda nice about it but she did say she had a good staff and that?s she?s not calling my lair I get down their to get my actual sandwich that order she was like well what?s the problem bc I went over it and we did do it right well it was missing bacon and the banana peppers she was like just know I?m only remaking it this one time and won?t be doing it again this is my first time coming here and she was like I got told you come in here a lot and that you order online a lot and your name pops up and we always have to redo your stuff I?m like this is my first time coming in here she said well next time change your name I will not be coming back again after how I was treated

Didn?t realize that for $15 I DONT get my moneys worth!!!! Ordered the large veggie sub and needless to say it is absolutely pathetic. Wish I could?ve called for the manager but it?s too late now $15 for this! I thought for the veggie sub I would get plenty of veggies?. One slice of tomato, tiny strands of bell pepper, and a pinch of lettuce?.

Food is good, but for 16.95 it should come with a song and dance- or at least a cookie. Not fast- placed order online, came in 25 minutes later, and the food still wasn't done (3 sandwiches).

This is the place for a really good Sandwich Deli style products fresh never frozen fresh veggies great tasting bread friendly people that works there my go to place when I need my Jersey Mike's fix...????????????????????????

Absolutely horrible customer service. Walked into location, 2 employees behind the counter no one spoke or even said hello or even acknowledged my son and I.1 was on the grill the other slicing lettuce. We stood in line about 3 to 4 mins. When the grill employee finally turns around and ask do we know what we want to order. And took our order. I was actually somewhat pleased when three other people came in as 2 other groups and they weren't acknowledged or spoken to as well so at least it wasn't racially motivated they were just absolutely terrible at their job. Not remotely personable. And appeared to be generally annoyed people came in another employee came in dressed in the dining room. My sandwiches were made no one asked if I wanted additional toppings at all, which I did but at this point I was completely turned off by this experience. Never saw a manager. This was on 11/01/22. At 4:30 to 4:55 If anyone from management cares to address the situation. I see why now they didnt have any other customers there. Doubtful I will ever return to this location and will adamantly encourage others not to.