King's Head - Ross on Wye

After huge disappointment at service in a restaurant and leaving we had nowhere to eat and called into the Kings Head on the off chance. SO GLAD WE DID. It was fabulous. Wonderful staff and the food was amazing, the steak some of the best we have ever had. It was the night Liverpool won the cup on penalties and being from Merseyside we were watching on phone, the staff kept asking score and joined in fun. The chef came out and talked with us and we congratulated him on his great cooking. A terrible night turned into a fabulous evening. Thank you Kings Head.

Have been a customer here for many years. However, sadly on my recent visit with a friend it 's seriously gone downhill We tried to have lunch in the bar area. Only to be moved as tables were reserved even though they had no signs on them. We complained we couldn 't eat lunch crouched over our food so a table was found for us in the restaurant which was fine. Sadly, the only food we could eat was the risotto as we are both vegetarians. When it came it was basically a bowl of stogy rice with a couple of mushrooms and a little of undercooked broccoli

From the very start of booking, we had a great experience. There are people who talk to you and do all they can to achieve what you really want. At reception, we met Jamie who had helped us with the reservation and all his colleagues were equally helpful and genial people. We had some special arrangements for a birthday and the staff went the extra distance to make it all work really well. This is an old and very cosy hotel with a great atmosphere. Lovely rooms and bar for quiet relaxation don't change it. The restaurant was superb with some beautifully prepared and served dishes that were imaginative and delicious. Everything was a success. You are quite some distance from our home so we don't know when we might return but I have already discovered other friends who have eaten with you. We commend you all.

Great Atmosphere in the bar area Excellent service in the restaurant with friendly helpful staff Delicious food over all three courses Highly recommended

The hotel was very nice. Nice separate “entertainment/ socialising” areas, really nice atmosphere throughout the building. Great alcohol options at the bar. Staff were all very pleasant. Stayed for a night and breakfast was very tasty.