Buffalo Wild Wings - Round Lake

Mike's the best! Always a treat when we always get good on Mondays for HAPPY HOUR $6 fairy tales!

Since I discovered this place about six months ago, I found it a more pleasant location than the Gurnee Mills just a few miles away. It's less...

This place was not in good shape a few months ago, but the management seems to be working together. Lunch is still short staff, but the people they do...

Overall, I really like BWW sauces, and I used to enjoy dining in at this location. More recently, I 've been ordering online through the app. First time doing pick up, order was wrong when I got it home. Second time, I sat and waited long past the it 's ready . Not sure what happened. Usually I do delivery. Honestly, it 's a 50/50 chance you get your order correctly. Last night, had guests over for football ordered 60 wings and pickles food was delivered with 30 wings (sad looking wings and 3/4 empty ranch containers) and no pickles. Called the store, was asked if I wanted to pick up the rest of the order or reciece a credit. Asked for credit, transferred to a manager (I believe) who told me he could refund the gift card I had used. Although it wasn 't going to cover all the fees, delivery charges and tip, I agreed to gift certificates. As of this morning, still have not received the emailed gift certificates. I will order again (assuming I get the gift certificates) but I may move on to another wing business.

Grabbed some bww for the family for dinner. We always order celery. When I opened it this time I wasn't sure if I wanted to eat the chicken after seeing my celery, it was brown and starting to get slimy. .