El Pollo Loco - Feedback

The staff was really patient and helpful. We had problems online with a discount code. They went through the app to complete the order. We are always happy abou...

If I couldn't give stars, I would.. Customer service is terrible.. Many women’s employees are around Chit Chat, and ignore customers.. They seem racist, they ma...

It was just 'okay'... although I used a $6.00 voucher, I was still $9.50...unsafe, why, but disappointed how small the items were INCLUDING the chicken! I was S...

I get the normal chicken tostada. I pour all the sauces with which it comes and enjoy every bite. They are consistently good.

This place is the worst. I have been to other different pollo Loco and none are like this one. There was barely any food on my tostada. More lettuce than anythi...

Every time we eat/to go, food is well cooked, very few times costumer service is kinda slow, but its comprehensive, when it gets busy. They do their best,

Very good customer service and of course I love the food.

Prompt Good service. Good food compared to the last el pollo loco I went to, the Birria was very salty. Luckily this location’s Birria tasted perfect!

I went to this location for lunch and was extremely satisfied. The food was delicious, order was correct and the chicken cooked perfect. Additionally the drive...

I enjoy ordering at El Pollo Loco because the staff are great. The food is always made perfect and grilled is better than fried. So go and check it out for your...

We ordered a chicken nacho with drink. Price seems higher with the additional cost for grilled chicken instead of shredded chicken. Food tasted fine. The lobby...

Ordered online, and my food was ready for me to pick up at the time promised.

Good food. The chicken, when it's fresh, with the avocado salsa.... mmmm they need to bring back the flan though