Reviews
What Bernadette Kozey likes about El Pollo Loco:
The chicken at this restaurant is absolutely delicious, always cooked perfectly and falls off the bone. The service is fast and friendly, and they even took two dollars off my order when I had to wait a long time to be served. View all feedback. What Estefania Bergnaum doesn't like about El Pollo Loco:
I went to el pollo loco I asked for a 16 piece and they said they didn?t have it when it was on the menu.One of the workers asked me if I wanted a 12 and a 8 I said yes. She ended up giving me two of the 8 pieces.I told them I just wanted one of the 8 piece and the manager came and she was really mad when she returned my money she told me ?don?t do that again ? When it wasn?t my error....they should get a more respec... View all feedback.
Reviews from various websites
Delicious food and friendly staff. The tables and the dining area were very clean and the service was fast. The portions are BIG and it was nice to order a fami...
read moreI always get the three chicken meal thigh and wing with corn and pinto beans this is my favorite semi fast food chicken restaurant ever since the 90s. It has no...
read moreQuick and easy food to go or standing just there at El Pollo Loco. !!!!
It was always my family favorite place to eat and is still.
The customer service at this restaurant was awful. They did not have enough chicken to fulfill my order, and they tried to charge me extra because they had to u...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreA recent visit to this restaurant yielded mixed experiences. While some patrons praised the delicious chicken and generous portions, highlighting the warm and efficient service, others faced significant issues with their orders and customer support. Instances of incorrect orders, inadequate portions, and unhelpful management detracted from the overall enjoyment, leading some customers to vow never to return. Despite these criticisms, those who enjoyed their meals appreciated the consistent quality and cleanliness of the dining area. Ultimately, this restaurant seems to be navigating a balance between loyal fans and frustrated newcomers.