Panda Express - Salt Lake City

They are always very late on takeout orders. They never acknowledge take out customers, they just let us group u and stand their and wait and block walkways and drink station. Takeout customers are customers just like any other customers and should be treated like customers. They are very rude how they ignore us. They just have to put chicken and rice in a box, why is it so hard? There’s nothing “express” about this location because they will be 20-30 mins late on your order and make you wait and waste your time.

I ordered 2 bowls with rice and orange chicken. We had a whole bowl full of uncooked rice you could still see the dark White throughout the pieces of rice, rice shouldn't be crunchy!!! So by then it didn't matter if the chicken was good or not because it was covered with crunchy rice. What a waste of money. I wish we would have been staying there to eat I would have gave it back to them, but I didn't find this out till we were at home trying to enjoy our dinner.

The store was very busy during lunch rush, but the employees were working hard to help everyone be served in a timely manner, even amid a disgruntled customer. Lorena was specifically so friendly, quick, and professional. She was great.

Rude employees. Since when are Panda Express workers all of a sudden covid police?? As I’m ordering the worker keeps telling me to pull my mask up (it’s barely lowered down on my nose and I have glasses so I can’t tightly squeeze it onto the brim of my nose without it getting so foggy I can’t see) it’s still covering my mouth and most of my face and she was just way to rude persistent with it. Other employee at the counter treated me like a inconvenience for having cash and said “ugh now I have to re open my register” as someone who has had lots of work in food you know you dont close down ur register until close so you don’t run into those issues. Overall not a great experience. Got a small portion of chicken Bc of my ‘mask’ as well???

Whoever served me was definitely not happy. They didn't look me in the eye once. I had a very simple order of a bowl of chow mein with broccoli beef, but they only gave me chow mein with broccoli... No beef. They also served very quick and sloppy and didn't fill the bowl. I understand everyone has bad days, but I left feeling worse than I walked in. I work at a hospital and was really looking forward to dinner after a long shift. I'm never going back.