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Contribute FeedbackBJ's Restaurant & Brewhouse offers a mix of good and bad experiences according to recent customer reviews. While some diners praise the excellent service and management, others were disappointed with the food quality. Customers were impressed with the friendly staff and quick service, with particular highlights being the pizookie dessert and unique menu options like lavender lemonade. However, complaints were made about long wait times, overly salty dishes, and missing food toppings. Overall, BJ's seems to be a hit or miss depending on the specific location and experience.
Very busy Tuesday night. Bit of a wait for everything tonight. My trio pizookies came out with no toppings after waiting 20 min. Just make sure you give yourself additional time if your hungry.
Alex our waitress was incredible. I will come back for the service but food was great also!!!
16th February, Friday, 7pm. On holiday from Sydney, AU. First time in this restaurant. Upon entry, no smile from the receptionist, was made to wait for 18mins despite advance booking. When I made a follow up, front staff didn't look happy and was told to wait some more. Once our table was ready, this non-smiling, unwelcoming receptionist led us to our table with arms crossed while walking and never bothered to even present the table nor say anything about the service process like any good restaurant staff would. This receptionist is tall, bit on the lanky skinny build, and the name was I think Ulysses if my memory serves me right. However, our server Roberto was lovely and the calamari met expectation, thus the three (3) stars. I hope your front staff receptionist Ulysses will be given more training in good guest relations, otherwise, back of house is the appropriate section for unwelcoming, non-smiling, unpleasant staff as they can ruin a good restaurant's reputation. Our group were supposed to return tonight but decided not to, to avoid disappointment. Oh and the margaritas were watery.
Pizza and Beer. What else needs to be said. This time just drinks*!
Chocolate sauce for pazokie is morbidly rancid. Yacked in the bag when I tasted it. You can almost smell the foulness in the picture. I will never get the smell out of my couch. You’ve been warned !