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Contribute FeedbackReviews for the restaurant Patxis in the Marina district show a pattern of consistently poor service. Customers have complained about long wait times for food, even when the restaurant is not busy. Some have even mentioned their dissatisfaction with the lack of gluten-free options and problems with incorrect orders. The staff, while friendly, seem to lack adequate training in customer service and problem-solving skills. Despite having enjoyed the thin crust pizza in the past, many reviewers have expressed their disappointment with the overall dining experience at this particular location. Overall, customers have had mixed experiences, with some criticizing the undercooked deep dish pizza and others pointing out the lack of seasoning in the sauce. With a track record of subpar service and food quality, it appears that this Patxis location may not be worth a visit for those seeking a positive dining experience.
The poor guy behind the bar seemed to be alone to take care of the tables like ours. we were so understandable in an off-time on the afternoon, but still frustrating. forever to get our orders, other tables that arrived later were served well before us. the waiter tried very hard to crumble us and bring us, including really nice to our little ones. However, we ended with the wrong pizza crust (we ordered pan and got deep dish.) eating was tasty as always, but very late and disappointing, not to get what we ordered. he gave us a discount on ck p
Dysfunctional restaurant of a brand that is better in hayes valley location. the staff was very moved [approximately 15 minutes to get to the table for welcome/drink order] deep dish pizzateig was quite undercooked. the place was empty, so much time to make sure to do it right. not even sure that they try it, unfortunately.
The bar was from most crying on the menu. then the waiter has difficulty taking our order and has not been reliant on the gluten-free items on the menu. my friend has zöliakie and has strict requirements, and the waiter had to ask for many things, not sure that the order would come. total less than average values.
Was told they are no longer doing open table reservations. We like the thin crust margarita better deal than Delfina and we can watch the warriors from their seats opposite the bar.
We’ve been to other locations and enjoyed our meal however this time around wasn’t the case. We walked in for a party of 8 and they weren’t aware of a reservation. After our server didn’t bring drinks and the order for a long time and kept forgetting things. Along with that we saw 2 mice crawling next to our booth absolutely disgusting and a HUGE health violation. The manager said they come often and started looking for them.... then our pizza comes and it’s wet and mushy overall experience was horrible never stepping foot into that restaurant again.