Burrito Factory - San Jose

Based on the average rating of 4.4, the Burrito Factory is definitely worth a visit.

What M Kim likes about Burrito Factory:
Mmm. I love Burrito Factory. I’ve ordered burritos, tacos, enchiladas, tamales...on different trips of course. Their fresh salsa bar is so yummy too Today I ordered the beef fajita plate to share. It comes with a side of beans, rice, guacamole, sour cream and lettuce. Also got an extra side of corn tortillas (my fave). Only thing that was a little off was the beans were clearly microwaved and the rice was a little on... View all feedback.

What Emile Lockman doesn't like about Burrito Factory:
How hard is it to give me what I ordered? I clearly stated NO cilantro and my burrito was full of it!!! I called to complain but all they could say was they were sorry, no refund offered or anything. Do I really have to open the burrito in front of them every time I order food?! Ridiculous! View all feedback.