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Contribute Feedback What Estela C likes about Papa Johns:
We ordered the Large "The Works" pizza from Papa John's, but we were disappointed with the pizza sauce as it was too sweet for our liking. Even the BBQ chicken wings were too sweet, and we had to rinse off the sauce to enjoy them. When we called the Papa John's location on 43rd Street to express our disappointment, the person who answered was not very helpful. Despite this, we decided to give Papa John's another chan... View all feedback.
What User doesn't like about Papa Johns:
The restaurant delivered my order to the incorrect address and refused to provide a refund. When I contacted the corporate office, I was told that since they use DoorDash for delivery, I would need to contact DoorDash for a refund. This lack of customer service is unacceptable and I advise against ordering from Papa John's until they address this issue. View all feedback.
When I went to pay for my pizza I killed a small insect on the counter. Not a roach, but a small crawling insect. Paid $35 for carry out large epic stuffed crust Philly cheese steak Pizza. Pizza isn't bad, but it isn't great either. Also, they are very, very very stingy with the meat. 1 itty bitty piece of meat per slice. I basically paid $35 for a cheese pizza. At least the stuffed crust is better than round table, but still not at pizza hut level. Basically, I won't be back. Not sure if other locations are better, but won't be looking for any in the future. I'll just drive to South San Francisco to Pizza Hut where I always get a decent pie
Regular Papa John pizzeria, with the normal Papa John’s menu. This place does deliver. There is a health code inspection sign on the window stating they passed the inspection, however there are no dates nor a name of the inspector on the sign. The sign is completely blank. Looks fishy. So thread carefully, no information how clean the kitchen actually is!
They delivered to the wrong address and refused to refund me. I called Corporation and they informed me that sense they use DoorDash that I would have to contact DoorDash for my refund. This is totally not acceptable and I recommend no one should order Papa Johns until they take care of there customers
They redirected us to our cart and would not let us pay because we did not select a tip. And declined the card who else has experienced this?
I usually don't bother with reviewing chains but, my pizza was BAD. I only live half a mile from this location but my pizza and breadsticks came to me lukewarm and SOGGY. They really skimped on the toppings, completely forgot the bacon that I added to my order and forgot extra garlic sauce that I ordered. It wouldn't be a big deal if the sauce was free but I was charged extra for it. I've had Papa Johns from other locations and always had great quality pizzas. Guess that's not the case here or maybe it's an off night. :
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