Shake Shack - San Mateo

The average evaluation of this establishment is 4.6, which means that the Shake Shack is extremely well regarded by its customers.

What Pranit Ravuri likes about Shake Shack:
Pro tips: Get cheese sauce with your fries. Enjoy the free soda refills. The burgers look small, but they are very filling. Don't get more than one.The only thing good about this place are the fries. Upgrade to the cheese fries any chance you get and enjoy them while it is hot and gooey.The staff is slightly unenthusiastic. The mushroom burger was quite good, but dry. The buns should have been steamed before being to... View all feedback.

What Annie T doesn't like about Shake Shack:
Poor service. No fountain sodas. Attempted to order beer but it needed verification but it was so impossible to get help with it I had to cancel the order. Tried to get water instead but how is it almost $4?! Staff refuses to acknowledge or even make eye contact with customers.Food arrived with no napkins, no ketchup. Just the bare minimum. Why did I bother coming when habit and in-n-out treat customers better View all feedback.