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KFC disappointed with soggy fries, bland cole slaw, and greasy chicken, leaving customers feeling let down. Slow service and inconsistent food quality were also common complaints. On the other hand, some customers had positive experiences, enjoying hot, juicy chicken and friendly service. Despite issues with drive-thru closures and slow service, some found improvement in food quality. Overall, opinions were mixed with some vowing to never return due to poor customer service, while others found the food to be satisfactory with friendly service at times.

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