Reviews

Overall Total Score
3 out of 5
Good | 604 reviews

What nnmercman likes about John Lewis West Quay:
The cafe’s situated on the top floor of the JL store and is large, light and airy with views towards the cruise terminals. Staff were friendly but a bit absent minded (forgot to put a tea pot on my tray! . However, we enjoyed our hot... View all feedback. What warboys doesn't like about John Lewis West Quay:
We had tea and scones here and we were served with staff attitude on a plate. There was no plates and butter for the scones. Tea served from an overflowing teapot and a thump. Tables not cleared, carpets a disgrace with spillages and trodden in food. View all feedback.

Reviews from various websites

GastroRanking-IT
2.0 ★ from 5 reviews
Antonia
23.07.2024 - 05:10

Dirty tables and don’t even look at the carpet floor in the seating area. Chipped cups and jugs which is a health and safety risk. The milk on the coffee machin...

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janewW6711EL
23.07.2024 - 05:10

After a break of approx 2 years, thought we would pop in for lunch, god how it’s gone downhill since our last visit, very limited choice of hot meals, they appe...

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Morlok
23.07.2024 - 05:10

I wanted somewhere light and familiar for a reasonably priced lunch. The John Lewis restaurant is usually a good choice as there’s a range of cooked meals, sand...

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bobmH8901VM
23.07.2024 - 05:10

Visit on Saturday at 11.30 met by very pleasant woman offering us a tray, thereafter the experience was awful. We got into a queue to for hot food the person at...

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nnmercman
23.07.2024 - 05:10

The cafe’s situated on the top floor of the JL store and is large, light and airy with views towards the cruise terminals. Staff were friendly but a bit absent...

read more
Tripadvisor
3.0 ★ from 316 reviews
Jo
16.03.2024 - 15:18

The Cambodian vegetable curry was delicious, although it could use fewer chunks of potatoes and more varieties of vegetables. The dish might be a bit on the exp...

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Thelma
16.03.2024 - 15:18

I ordered a cheese and ham toastie and a cake at this restaurant and was pleasantly surprised by the generous amount of ham in the toastie. The staff were all v...

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Judi
16.03.2024 - 15:18

We visited this restaurant for lunch on a busy Monday afternoon. Despite the queues, the service was efficient and we were quickly served. I enjoyed a delicious...

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wkstrippy
16.03.2024 - 15:18

Popped in for lunch today and it was absolutely delicious. Staff were courteous and quick. Tables were clean and cleared quickly. Great view out of the full len...

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Julie59ja
16.03.2024 - 15:18

I called in for a quick coffee and cake prior to an appointment in Southampton. I am Coeliac and required help with the choice of cake that was gluten free. Whe...

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GastroRanking-UK
3.0 ★ from 288 reviews

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