Reviews
Despite the delicious food that this restaurant offers, it is facing significant criticism due to its poor delivery service and rude customer interactions over the phone. Many long-time customers have noticed a decline in quality over the years, with the staff being described as rude and unprofessional. Issues with incorrect orders, slow delivery times, and security concerns regarding the handling of card information have also been raised. Overall, patrons are advised to avoid ordering from this establishment and instead choose a place that offers better customer service and quality meals, Cheng's Kitchen typically has an average rating of 3.5.
Reviews from various websites
The food is really good, but the delivery service is garbage, and telephone lines don't have to work because I literally have to go there because they haven't a...
read moreOnly rude customer service, the guy always rushes you to order your food. The food is fast, but the only thing that is good is white rice and chicken and brocco...
read moreThe person who took my order was extremely rude!!! Very respectful!!! I am not sure why they feel it is acceptable behavior to scream customers over the phone!...
read moreEating is disgusting. Please don't order from here. I can't even believe this place is still in business. The rice is brown rice. The lady who picks up the phon...
read moreI’ve ordered here a few times In the past and thought I would give it a try again. This time i ordered and whoever answered the phone was extremely rude my fian...
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