Reviews

Overall Total Score
3.1 out of 5
Good | 155 reviews

What Eddie S likes about Philly Pretzel Factory:
Stopped by this place after finding out another pretzel place was closed. The pretzel were good and the service friendly and fast. I’d stop by again, when in the neighborhood. View all feedback. What Ann Bardo doesn't like about Philly Pretzel Factory:
Order placement contact, she wrote it down, rung it up wrong. Pick up, had ordered an extra dip, then found out wrong dip inside. Called store and contact argued that print out was accurate...they taped the handwritten one to order...so. ahhh no. Won't be going there...ever. View all feedback.

Reviews from various websites

Restaurantji
3.1 ★ from 155 reviews
D
24.06.2024 - 21:35

Every time the pretzels are cold. This time I say something and I get I can hear them up but they'll be hard. How about find a proper way to keep them warm and...

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Angela
24.06.2024 - 21:35

Burned and not edible ? would not recommend staff were very pleasant

Vlad
24.06.2024 - 21:35

So I came into the Philly Pretzel Factory yesterday around 6 pm, and there was a man with long greasy hair working at the register, first off his appearance was...

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Kiwi
24.06.2024 - 21:35

Great customer service and good atmosphere. I will continue to visit this location.

Mary
24.06.2024 - 21:35

I was going out of town and picked up pretzels on my way, to my mistake I assumed all my items were in the bag but came to found out I was missing items. I call...

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