Reviews
What Paulo Carreira Gomes doesn't like about Costa Coffee:
I always loved this coffee shop pre covid. I've been three times in the past couple of weeks for a festive hot chocolate or coffee with family. Each time the staff have given me the impression they would rather not be there. Come on Costa..... Give us a little Christmas spirit along with our festive hot chocolates and cookies..... It won't hurry!!!! View all feedback. What T1689OXjanet likes about Costa Coffee:
This is the best Costa we have ever visited. Great staff, always friendly even when under pressure. We visit every week and it makes us feel valued customers as they always remember our order. Thanks Costa! View all feedback.
Reviews from various websites
Got served by a younger lady who managed to get coffee all over the outside of our cups to the extent that I had to clean them before we could drink out of them...
read moreThe usual costa taste and quick service here with a good range of shops nearby however the access to this retail park is rubbish only one way in and out loads o...
read moreTea served in chipped teapot and cup. Perhaps Costa need to invest in a new crockery and food hygiene training!Not impressed.
Went for a tea today was given a dirty chipped cup and a teapot with a chipped spout. When I ask for them to be changed the female assistant replied there all s...
read moreCosta what more can I say, better than Starbucks in my opinion
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read moreDespite some negative experiences at other locations, the Costa Coffee at Queens Retail Park in Stafford shines as the best in customer service. The staff is exceptional and friendly, providing a clean environment and quick service even during busy times. Customers feel valued and appreciated, with personalized service that keeps them coming back weekly. The positive atmosphere, delicious food, and amazing coffee make this Costa a standout location for a stress-free and enjoyable experience. With polite and accommodating staff, this cafe is a must-visit for a welcoming and cozy coffee break.
The staff are so lovely but it really is a gamble if they are open or not... so many people turning up and leaving both in the morning and afternoon. New openin...
read moreCoffee tasted amazing but could do with being a bit warmer, hence the 4 star and not a 5. staff are friendly
This is the best Costa we have ever visited. Great staff, always friendly even when under pressure. We visit every week and it makes us feel valued customers as...
read moreAlways good the girls are friendly and the toast was cooked to perfection sometimes they haven’t got brown bread but we can live with that
As you approach the counter, you are not even acknowledged. The staff barely speak to you and quickly hand you your food without much interaction. Overall, it w...
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